Frequently asked questions
When do I get the information about the secret location?
24 hours before the concert, guests will receive an email with the address of the secret location. If, for any reason, you don’t receive an email within 24 hours, please contact us.
What if I am unable to attend the concert?
If you have purchased a ticket for a concert, but are unable to attend, please send us an email three days prior to the concert and you will be reimbursed. Please note that Home Opera will not reimburse any tickets if the request is sent later than three days prior to the concert.
Video and audio policy
Please note that the concerts of our artists are protected by national and international copy- right law. As such, we kindly ask you not to take pictures or make video and audio recordings without prior consent. This includes hosts. If you have any questions regarding photography or recordings of any kind, please send us an email.